Welcome to the Scully Company Service Desk
Submit requests for IT and Community Support right here in the portal
Before submitting a request, please consider using our Knowledge Base or FAQ for immediate self-help with common issues. You can also place orders for devices or services through this portal.
PLEASE READ
We’ve created several tools to help you get support quickly and efficiently:
• Please try the password reset option first before calling the IT Department. This helps us assist others who may not have access.
• If you are able to log in to the Service Desk, please use it to submit tickets so we can prioritize and route them more effectively.
NOTE: Emailing the Service Desk or individual IT team members is the least effective way to resolve your issue quickly.
⸻
Can’t Log In? Forgot Your Password? Locked Out?
You can now reset your password anytime by visiting
CLICK >>> https://office.com
(Use a mobile device or another computer.)
Depending on your primary work location, here’s what you can reset:
• Corporate Office: Email, Intranet, OneDrive, Yammer, Company Computer, and Corporate VPN (if provided)
• Community Team Members: Email, Intranet, OneDrive, Yammer (Computer access coming soon!)
• Communities migrated to Corporate Network: Email, Intranet, OneDrive, Yammer, Company Computer, and Corporate VPN — all with one password!
⸻
Need to log in to Office Phones?
Use: https://osportal.windstream.com
Using a computer at a Community that hasn’t transitioned to Single Sign-On (SSO)?
Call IT at (267) 794-2040 or Ext. 1151
⸻
REMOTE ACCESS
FAST SUPPORT LINK: https://www.fastsupport.com
Submit requests for IT and Community Support right here in the portal
Before submitting a request, please consider using our Knowledge Base or FAQ for immediate self-help with common issues. You can also place orders for devices or services through this portal.
PLEASE READ
We’ve created several tools to help you get support quickly and efficiently:
• Please try the password reset option first before calling the IT Department. This helps us assist others who may not have access.
• If you are able to log in to the Service Desk, please use it to submit tickets so we can prioritize and route them more effectively.
NOTE: Emailing the Service Desk or individual IT team members is the least effective way to resolve your issue quickly.
⸻
Can’t Log In? Forgot Your Password? Locked Out?
You can now reset your password anytime by visiting
CLICK >>> https://office.com
(Use a mobile device or another computer.)
Depending on your primary work location, here’s what you can reset:
• Corporate Office: Email, Intranet, OneDrive, Yammer, Company Computer, and Corporate VPN (if provided)
• Community Team Members: Email, Intranet, OneDrive, Yammer (Computer access coming soon!)
• Communities migrated to Corporate Network: Email, Intranet, OneDrive, Yammer, Company Computer, and Corporate VPN — all with one password!
⸻
Need to log in to Office Phones?
Use: https://osportal.windstream.com
Using a computer at a Community that hasn’t transitioned to Single Sign-On (SSO)?
Call IT at (267) 794-2040 or Ext. 1151
⸻
REMOTE ACCESS
FAST SUPPORT LINK: https://www.fastsupport.com
Log In
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